A big thanks to Hadi and Ali for making my purchase very easy.

(Translated by Google) Excellent service. Matt listened carefully to all our questions. I highly recommend his services. (Original) Un service excellent. Matt a été à l' écoute de toutes nos questions. Je recommande vraiment ses services.

I just picked up my Hyundai Ioniq 5 and had such an outstanding experience that I feel compelled to share it. Matt, my salesperson, was exceptional from beginning to end—knowledgeable, patient, and genuinely invested in making sure I understood every detail of the car. He took the time to walk me through features, charging options, and all the nuances of EV ownership without ever making me feel rushed or pressured. It felt more like working with a trusted advisor than a typical car salesperson. Eli, the sales manager, was equally impressive. He ensured everything went smoothly, was transparent throughout the process, and made what can often be a stressful purchase feel easy and even enjoyable. You can tell there’s a strong culture of professionalism and respect in the dealership. The Hyundai Ioniq 5 itself is a remarkable vehicle, but what really stood out was the level of service. I would very highly recommend Bank Street Hyundai in Ottawa. The entire team made this one of the most positive car-buying experiences I’ve ever had—efficient, courteous, and genuinely customer-focused. If you’re in the market for a vehicle, this is absolutely the place to go. Highly recommended.

Thank you Matt Great service

Very friendly staff and knowledgeable.