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Reviews

Bank Street Hyundai

See what our customers have to say about us.

Average score
4.7
4,928 reviews
Eric MacDonald
Mustafa and Ernesto helped us find a vehicle that met all our needs! We bought the Hybrid Sante Fe and are so happy with our purchase. I work as a handyman in the city and my partner is Indigenous, so we needed a car that could do both. They handled the Indian Status tax exemption perfectly, and navigated the dealings with the SAAQ with no problems. The Hybrid has the hauling and eco-friendly for me in the city, and the handling and power we need in the bush. Kitci migwetc, merci beaucoup, thank you very much!
Reviewed on October 19, 2026
Kyle Hepburn
Eli and Leslie were excellent with their prompt communication, aggressive pricing, and attentiveness to my needs. Having dealt with many dealerships and salespeople over the years, this experience was easily the best. Test drives with Leslie felt like two people taking a drive and discussing the pros and cons of a vehicle, not the usual “greasy” sales pitch, she made it a very comfortable experience. Eli was top notch with his no BS approach, got me the best price for the exact vehicle I wanted!
Reviewed on October 18, 2026
Iréla A.
It was a great, experience dealing with Boudy at Bank street Hyundai
Reviewed on October 16, 2026
Mohiaeb Alsadeg
Thank you Azeez for helping with my new car amazing experience.
Reviewed on October 16, 2026
Ayoub AG
Great experience with Eli and Leslie! They were both very professional and helpful. I highly recommend them to anyone looking for a vehicle!
Reviewed on October 16, 2026
Trent Lanthier
Dealt with Mustafa for both mine and my daughters cars, new to the Hyundai family but everything about buying a car with them was so easy, and they were so helpful, definitely would suggest anyone looking for a Hyundai to go in to Bank Street!! Both the sales and service departments have been amazing!
Reviewed on October 15, 2026
Hi Trent, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Hyundai responded on October 16, 2026
Marwa Mohamed
Reviewed on October 14, 2026
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Hyundai responded on October 15, 2026
Todd McIntosh
Reviewed on October 13, 2026
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Hyundai responded on October 13, 2026
Nsikak Usoroh
Shout out to Paul Clegg and Joe Younes for my vehicle you guys are the best. I am enjoying my vehicle.
Reviewed on October 10, 2026
Congratulations on your new vehicle, Nsikak! Thanks for the 5-star review! We hope to see you again soon.
Bank Street Hyundai responded on October 13, 2026
S K
I had a great experience with Bank Street Hyundai and wanted to recognize Boudy, our Sales Associate, Louis, the Used Car Sales Manager, and the broader team for the excellent service they provided back in September 2026. Boudy was friendly, professional, and very easy to deal with throughout the entire process. He took the time to answer my questions, kept us informed, and made sure we felt comfortable every step of the way. Louis was equally helpful and attentive, and it was clear that making sure we were satisfied with our purchase was a priority. What impressed me most was the aftercare. The day after leaving the lot, I reached out about a minor issue I was experiencing with the vehicle. Without hesitation, the team invited me back to the dealership so they could look into it and have it rectified. There was no pushback or runaround, they simply focused on making things right. That level of service after the sale really stood out to me and gave me a lot of confidence in the dealership. Thank you to Boudy, Louis, and the entire Bank Street Hyundai team for the professionalism, responsiveness, and genuine care. I would gladly recommend them to anyone looking for a vehicle. - Sunny
Reviewed on October 09, 2026
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Hyundai was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Hyundai responded on October 13, 2026
Debbie Folco
We just bought our 6th Hyundai vehicle, a 2026 Tucson Hybrid. We went to Bank Street Hyundai for the first time and are so glad we did! It was the best car buying experience we have had. Matt was great! He didn't rush or pressure us and made sure we were happy with our new vehicle. We will be back for any new cars in the future.
Reviewed on October 05, 2026
Congratulations on your new vehicle, Debbie and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Hyundai responded on October 06, 2026
Dasol LEE
I had a great experience buying my car from Buddy. He was friendly, professional, and very helpful throughout the whole process. He answered all my questions clearly and made everything easy and stress-free. I’m very happy with my car and the service I received. I highly recommend Buddy to anyone looking for a used car!
Reviewed on October 03, 2026
Congratulations on your vehicle, Dasol! We're delighted to hear Boudy provided great assistance. Thank you for choosing Bank Street Hyundai—we appreciate your support!
Bank Street Hyundai responded on October 05, 2026
Jamie Scott
Purchased Palisade from Boudy. Great experience!!
Reviewed on October 03, 2026
Hi Jamie, thanks for telling us about your purchase experience and congratulations on your new vehicle. Welcome to the Bank Street Hyundai Family!
Bank Street Hyundai responded on October 05, 2026
Jamie and Ashly Cooper Scott
We purchased our Palisade from Boudy. It was a great experience - friendly and informative.
Reviewed on October 03, 2026
Thank you, Jamie & Ashhly! We’re so glad to hear Boudy made your car-buying experience friendly and informative. Enjoy your new vehicle, and we look forward to seeing you again at Bank Street Hyundai.
Bank Street Hyundai responded on October 05, 2026
Todd Reviewer
If you’re looking for a New or Used car in Ottawa there is no better Dealer than “Dilawri” Hyundai on Bank Street and 2nd choice is Bank Street KIA. Dilawri Group knows how to treat their customers with hassle free negotiations, professionalism and RESPECT! Dilawri is where customers bring their family and friends for a vehicle! Just visit Paul Clegg as he is an awesome sales representative that is calm, informative and the ultimate people person along with, Ali the Sales Manager and Chris the Finance Manager. This team made a great impression for my son who purchased a new vehicle and the whole process was smooth, efficient and quick! No pressure sales or add-ons, or extended insurance, just what he asked for in his new vehicle. I’ve dealt with the KIA dealer down the street for my vehicle and I’m still using them for after sales service! Thank you Paul & Dilawri for making a new vehicle purchase easy and stress free!
Reviewed on October 03, 2026
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Hyundai was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Hyundai responded on October 05, 2026
Sunghee Jung
I bought Santa fe 2017 from Boudy, and it was a great experience!
Reviewed on October 03, 2026
Congratulations on your new vehicle, Sunghee and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Hyundai responded on October 05, 2026
Stephan Nzokou
(Translated by Google) Paul was a great help in the purchase of my Hyundai Kona 2027. Thank you again to him and especially for his bilingualism (French and English) which was particularly helpful. (Original) Paul m'a beaucoup aidé dans l'achat de ma huyndai kona 2027. Merci encore a lui et surtout pour son bilinguisme (français et anglais) qui m'a aidé particulièrement.
Reviewed on October 03, 2026
Congratulations on your new vehicle, Stephan! Thank you for the positive review.
Bank Street Hyundai responded on October 05, 2026
Chute E
I bought my car from boudy and it was great
Reviewed on October 02, 2026
Congratulations on your new vehicle, Chute! Thanks for the 5-star review! We hope to see you again soon.
Bank Street Hyundai responded on October 05, 2026
Ellie Kanigsberg
Boudy was very helpful!
Reviewed on October 02, 2026
Thank you, Ellie. We appreciate your feedback and the 5 STAR review!
Bank Street Hyundai responded on October 05, 2026
alex matador
A very friendly and respectful team. Great customer service from start to finish, keep in communication throught the whole process until delivery date. Very willing to work with you and make things happen for everyone satisfaction and fearness, thank you guys specially Juan (sales negotiator), Ernesto (warranty expert) and Paul Clegg (The best car sales delivery person I ever meet) Thank you Team! From: Mauro. C
Reviewed on October 01, 2026
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Hyundai responded on October 02, 2026