Reviews

Bank Street Hyundai

See what our customers have to say about us.

Average score
4.6
3,715 reviews
sofia ieraci
Very friendly staff and very helpful! Sebastien was really great and knew exactly how to help our family with everything. Would definitely recommend this dealership to anyone!
Reviewed on July 27, 2024
Raf
Great service from Sebastian! Would highly recommended
Reviewed on July 27, 2024
Ben Mayne
Mustafa and chris was amaizing good customer service expirence was great getting our 2024 pallisade ... definetly recommeded...
Reviewed on July 26, 2024
Aleks Mum
We got more then we expected and are super happy. Matt, Chris and Eli were very helpful and we had a very satisfying experience at Bank St. Hyundai.
Reviewed on July 26, 2024
T&G Sab
This is the best dealership I have ever bought a truck from and i know dealers because I’m 51 years old and I’ve owned over 30 pluse cars. the sales team. and the sales manager bend over back wards for you to make sure your happy. That being said. There service department is the worst I’ve ever seen. the service advisors all have attitude and the service manger acts like he will bend over backwards for you to help you but won’t . He won’t return your calls or is never there. In my deal for my truck I have free oil changes for as long as I own my truck “you know what, keep them. I’ll pay another Hyundai to service my truck. I gave 3 stars. just because the owner needs to do something about his service dept. But if buying a car. It’s 5 star. all the way.
Reviewed on July 26, 2024
Kris Kris
Done with Boudy! Great experience!!
Reviewed on July 26, 2024
Alan Young
I had a great experience from the first call. Juan quickly set me up with Paul (sales). Paul was friendly and efficient when going through the optional features and trim packages. Ernesto was also friendly and efficient when going through finance & extended warranty options. I was not pressured into a lease or any finance options I did not want. They also managed to find a new Hyundai Kona in Ontario right away so I don’t have to wait months to get my new vehicle. Hyundai also offered a more fair value for my trade-in (and it was not a Hyundai) than the dealership I originally bought the car from. I really dislike buying cars but this experience was made simple and effortless and I finally feel like I was treated fairly at a car dealership. The staff at Bank St Hyundai is impressive. Even the mechanic that checked out my trade-in was awesome and the woman at reception is also very friendly and efficient (can’t remember her name). The sales and service area are also kept quite clean and in great condition - which I actually noticed. My only issue was there wasn’t enough Konas on the lot to view in person - but they do sell a lot of these.
Reviewed on July 26, 2024
Felicia Irakoze
This was a very nice experience and exciting at the same time compared to all the dealership I’ve been to. I got my dream car and was helped by Ali. If you’re looking for a car I highly recommend you bankstreet Hyundai, you won’t regret it!
Reviewed on July 25, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Hyundai responded on July 26, 2024
Casey Lahey
Great experience at bank street Hyundai, Azeez, Ernesto and Eli all provided excellent service and a positive experience making a major purchase of our family’s first SUV.
Reviewed on July 25, 2024
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
Bank Street Hyundai responded on July 26, 2024
Ivonne Khalaf
Thank you Boudy for your wonderful service you are very helpful and kind and thanks to Joe the finance manager too.
Reviewed on July 23, 2024
Thank you, Ivonne. We appreciate your feedback and the 5 STAR review!
Bank Street Hyundai responded on July 24, 2024
K D.A.
A huge shoutout to Hyundai Bank Street for their incredible assistance in getting us a replacement car after our Santa Cruz was totaled. We are beyond grateful for the exceptional support from Ernesto, Ali, and a special mention to Boudy who went above and beyond to facilitate the turnover process and set everything up for us. Thank you all so much for your amazing help.
Reviewed on July 23, 2024
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
Bank Street Hyundai responded on July 24, 2024
J-P R.
Shout out to Paul and Ashur for making the new car purchase a smooth and easy process!
Reviewed on July 23, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Hyundai responded on July 23, 2024
raul gabbac
Great service and very helpful, kudos to Mustafa .
Reviewed on July 23, 2024
We are so grateful for your review. We hope to see you again soon.
Bank Street Hyundai responded on July 23, 2024
Louisa Simms
I was sincerely impressed by Boudy ‘s ability to impress both my husband and I. Our intention was to “ look” at a car. We ended up making a wise purchase of a car. If not for Boudy’s kindness and respect we would still be just looking. You have an epic salesman please keep him happy. Blessings, Louisa Simms
Reviewed on July 22, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Hyundai responded on July 23, 2024
Patricia Pritchard
Both the manager, Eli, and Paul were pleasant and Paul was well informed about the product. He followed up as promised.
Reviewed on July 20, 2024
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Hyundai responded on July 22, 2024
Fahad Al
I recently acquired the 2024 Santa Fe calligraphy from Bank St Hyundai, and I must say that the service was impeccable. From sales to finance to the delivery of my vehicle, Ellie Ernesto and Matt, you provided a wonderful and seamless experience.
Reviewed on July 20, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Hyundai responded on July 22, 2024
Jacob Rainville
Great service from Sebastien. He was super kind and knew what he was talking about.
Reviewed on July 20, 2024
We are so grateful for your review. We hope to see you again soon.
Bank Street Hyundai responded on July 22, 2024
Rony Howayek
Fast and easy! The service was great! Paul from the sales team and Eli were very professional and helped us get the best deal. I highly recommend this dealership!!
Reviewed on July 20, 2024
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Hyundai responded on July 22, 2024
Vincent Baron
Absolutely amazing service, especially from Sebastien! He was great!
Reviewed on July 20, 2024
Thank you [NAME] . We appreciate your feedback and the 5 STAR review!
Bank Street Hyundai responded on July 22, 2024
Alexander Bouraad
Great environment. Very professional. Mr. Sebastien was very kind and knowledgeable!
Reviewed on July 20, 2024
Thank you, Alexander. We appreciate your feedback and the 5 STAR review!
Bank Street Hyundai responded on July 22, 2024