I had a great experience with Bank Street Hyundai and wanted to recognize Boudy, our Sales Associate, Louis, the Used Car Sales Manager, and the broader team for the excellent service they provided back in September 2026. Boudy was friendly, professional, and very easy to deal with throughout the entire process. He took the time to answer my questions, kept us informed, and made sure we felt comfortable every step of the way. Louis was equally helpful and attentive, and it was clear that making sure we were satisfied with our purchase was a priority. What impressed me most was the aftercare. The day after leaving the lot, I reached out about a minor issue I was experiencing with the vehicle. Without hesitation, the team invited me back to the dealership so they could look into it and have it rectified. There was no pushback or runaround, they simply focused on making things right. That level of service after the sale really stood out to me and gave me a lot of confidence in the dealership. Thank you to Boudy, Louis, and the entire Bank Street Hyundai team for the professionalism, responsiveness, and genuine care. I would gladly recommend them to anyone looking for a vehicle. - Sunny

We just bought our 6th Hyundai vehicle, a 2026 Tucson Hybrid. We went to Bank Street Hyundai for the first time and are so glad we did! It was the best car buying experience we have had. Matt was great! He didn't rush or pressure us and made sure we were happy with our new vehicle. We will be back for any new cars in the future.

I had a great experience buying my car from Buddy. He was friendly, professional, and very helpful throughout the whole process. He answered all my questions clearly and made everything easy and stress-free. I’m very happy with my car and the service I received. I highly recommend Buddy to anyone looking for a used car!

Purchased Palisade from Boudy. Great experience!!

We purchased our Palisade from Boudy. It was a great experience - friendly and informative.

If you’re looking for a New or Used car in Ottawa there is no better Dealer than “Dilawri” Hyundai on Bank Street and 2nd choice is Bank Street KIA. Dilawri Group knows how to treat their customers with hassle free negotiations, professionalism and RESPECT! Dilawri is where customers bring their family and friends for a vehicle! Just visit Paul Clegg as he is an awesome sales representative that is calm, informative and the ultimate people person along with, Ali the Sales Manager and Chris the Finance Manager. This team made a great impression for my son who purchased a new vehicle and the whole process was smooth, efficient and quick! No pressure sales or add-ons, or extended insurance, just what he asked for in his new vehicle. I’ve dealt with the KIA dealer down the street for my vehicle and I’m still using them for after sales service! Thank you Paul & Dilawri for making a new vehicle purchase easy and stress free!